I’m often asked whether I’m whether I’m a consultant, a coach or trainer.  To me consulting, coaching, facilitation, training and speaking are simply tools in the toolbox.  The tool used depends upon the situation the client’s facing.

Consulting

Ideal for clients who need a new perspective, either to solve a problem or set a new direction for the company.  They have the talent, passion and commitment to make things happen, they simply need a new perspective.

Coaching

A powerful tool for helping people:

  • Gain greater self-awareness.
  • Develop new skills.
  • Play to their strengths.
  • Develop better habits.
  • Enjoy greater personal and professional success.

Over the years, I’ve coached CEOs, CFOs, middle managers and front-line supervisors.  The key to successful coaching is aligning the employee’s goals with the company’s goals.  If that isn’t possible, helping both parties understand how they can part company amicably and each enjoy greater success.

Facilitation

Designed to tap the talent, experience and expertise of your team to discover new opportunities or solve problems. As you’ll see on the Operating Excellence page, I’m all about crafting simple, inexpensive, easy-to-implement solutions.

Training

Generally the least effective tool unless accompanied by coaching.

One of the reasons why training isn’t more effective is that its implicit goal is knowledge transfer.  The most effective training focuses on teaching participants how to think.

Knowledge transfer doesn’t prepare participants to deal effectively with all of the situations they’ll face in the future, new thought processes do. That’s why my training programs are designed to help participants develop new thought processes.

Topics

Over the years I’ve spoken on a wide variety of topics to an equally broad array of audiences. Here are the more popular topics:

  • Is Strategic Pricing Dead?
  • Psychographic Profiling: Sell more, more quickly, with less effort.
  • 7 Steps to Becoming INVALUABLE: Master the art of counter-intuitive thinking
  • Competitive Price Intelligence: Boon or Boondoggle?
  • Price Elasticity Analysis: A Wasted Effort
  • Making the EXCEPTIONAL Normal
  • The Uniqueness Myth…and other misconceptions that derail businesses